FAQ
Which payment methods do you accept?
Do you guarantee stain removal?
We accept Cash and Bank Transfer which you will receive instructions to when the invoice is send to your email.
Which areas do you cover?
We will do our best using our equipment and chemicals to help you get rid of the problem. No guarantee can be made for any stain removal as it depends on many factors such as age/carpet type/nature of the stain.
Which is the best way to contact you?
Do you move the furniture?
Are the chemicals used harmful to humans?
Majority of our customers are from South London but we can travel to other areas at extra cost. Parking and congestion charge fees will be added to the invoice.
For Quotes and Questions we advice using the contact form or sending a Whatsapp message as It's the most reliable way to get back to customers.
Before having your carpet cleaned, you should move any furniture to a separate room. This will allow the carpet cleaners to reach all areas of the room easily and will also help them complete their job quicker. We can work around the furniture and move small items if necessary.
No. We use Safe & Non toxic chemicals that are manufactured from 100 % natural plant based materials. They're fully biodegradable and exhibit antibacterial and anti-viral properties thanks to unique natural-molecular cleaning action.
We also have other stronger chemicals for dirtier jobs(restaurants,offices) but this option will be explained to you at the pre-assesement stage.